Shipping

Large orders: Please note that larger orders may be sent in smaller multiple shipments at no extra cost to yourself, applies to orders placed directly on the website. Bulk orders placed with a sales agent maybe subject to extra postal charges on multiple orders that have been discounted for trade, also applies to Special courier services.

We Post Worldwide

Please note: Items will be sent directly from Thailand,  we have stock arriving weekly. Delivery is around 7 to 14 days to the UK depending postal service used. US customers post sent directly from Thailand  Delivery is around 7 to 14 days, If you have any concerns please email/text or call us first.                    

CONTACT

trouble with Email, make sure all letters are lower case “No Upper Case”  Please make sure that the payment confirmation email contains the correct shipping address with correct postal/area code!

If this is not the case your order might arrive at the wrong destination or not arrive at all!

For further help please read our FAQ’s here-

Post Includes Tracking , Registered Airmail and Insurance, and should be signed for on delivery.

Missing or Post not received:
Very rare but can happen, all post is sent signed and tracked, if sent from Thailand a photo is taken at the post office after paying the postal fee.
Once the post has arrived in the country of origin the countries postal service holds full responsibility for that post and communication should be directed to them for losses or damage again very rare this should happen.
If this does happen to you please let us know and we may be able to assist you further.

Note:
We are a small business, and we are human.
My partner and I will do all we can to help; please if you have any concerns or queries do not be afraid to ask,
we are not medical professionals but we are here to listen.

Thai Post Track Here:—
Royal Mail UK Post Track Here:—

For further help please read our FAQ’s here-