Frequently asked questions. Tap any question to see the answer. Can’t find what you need? Email business@ampavit.com.

Products & dosage

Can I take too much Vitamin B12?

Vitamin B12 is generally considered safe with a very low risk of overdose — the body flushes out what it doesn’t use through urine. It can be used as frequently as once a day, but your age, general health, and lifestyle all matter. Always consult a doctor or your healthcare provider first, especially if you’re on other medication.

How often should I use B12 solution?

If you’re using B12 for general wellbeing — or you have medical records from your GP showing a diagnosis requiring a specific regime — the typical starting dose is 1000 mcg (one ampoule) once a week for four weeks, followed by a maintenance dose of 1000 mcg every one to three months.

Always consult a doctor or healthcare provider first to confirm what’s right for you.

Do I need a prescription to order vitamins?

In the UK, our vitamin range is available without prescription. For the US, all DHL orders include a prescription attached from our doctor. Other countries vary — in Asia and many other regions, vitamin B12 ampoules for deficiency (or vitamin solution) are available over the counter.

Always consult a healthcare professional before using such products.

Ordering & delivery

Are you a UK business?

Yes — 100%. Our business name is B124U Ltd., registered in England and Wales. We ship items from the UK and Thailand depending on the nature of the products being sold.

Do you deliver internationally?

Yes. We offer international delivery from Thailand, which has reliable postal services. At checkout you’ll see two options:

  • Airmail tracked and signed for — cheapest, ~7-14 days.
  • DHL Express — fastest, ~3-5 days.
I can’t find the product I ordered previously. Can you help?

Yes. We can edit or duplicate an old order to suit your needs. Just email us: business@ampavit.com with the message “Please duplicate my last order” and we’ll take care of it.

Please note: if you haven’t ordered for a long time, prices may have changed. We’ll flag any differences before charging you, and loyalty considerations are possible on occasion.

Getting in touch

What’s the best way to contact you?

We’re a small team so please give us a moment to reply. In order of preference:

  1. Emailbusiness@ampavit.com (fastest and most reliable)
  2. Text message
  3. WhatsApp

The website lists everything we currently stock. If you need something that’s not listed, please get in touch — we’ll do our best to source it for you.

About & policies

How do you handle my data?

We only collect what’s needed to fulfil your order (name, address, contact details, order history). We do not sell or share customer data with third parties. See our privacy policy for the full breakdown.

What’s your return policy?

Read the full policy on our return policy page.

Are you on social media?

You’ll find AmpaVit on Facebook, Instagram, and LinkedIn. Links are in the site footer.

Disclaimer. The information on this page and throughout AmpaVit is general and does not constitute medical advice. Always consult a qualified healthcare professional before starting, stopping, or changing any supplement or medication regime, especially if you are pregnant, breastfeeding, taking prescription medication, or managing an existing health condition.